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us today at 919-233-1754 |
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TRIP LOGICS agrees to abide
by the Privacy Principles adopted by American Express for
itself from time to time.
Those requirements are currently as follows:
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WE
COLLECT ONLY CUSTOMER INFORMATION THAT IS NEEDED, AND TELL
CUSTOMERS HOW WE USE IT.
We limit the collection of information about our customers
to what we need to know to administer their accounts, to
provide customer services, to offer new products and
services, and to satisfy any legal and regulatory
requirements. We also tell our customers about the general
uses of information we collect about them, and we will
provide additional explanation if customers request it.
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WE
GIVE CUSTOMERS CHOICES ABOUT HOW THEIR INFORMATION WILL BE
USED. Our
businesses give customers “opt out” choices about how
information about the customer’s relationship with that
business unit may be used to generate marketing offers.
These marketing choices include product and service offers
from American Express businesses and those made by our
business Companies. Of course, each of our businesses will
continue to send its customers information relating to
products or services they receive from that business.
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WE
ENSURE INFORMATION QUALITY.
We use advanced technology, documented procedures and
internal monitoring practices to help ensure that customer
information is processed promptly, accurately and
completely. We will respond in a timely manner to
customers’ requests to correct inaccurate account or
transaction information. We also require high standards of
quality from the consumer reporting agencies and others
that provide us with information about prospective
customers.
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WE USE
PRUDENT INFORMATION SECURITY SAFEGUARDS.
We limit access to customer information systems to those
who specifically need it to conduct their business
responsibilities, and to meet our customer servicing
commitments. We employ safeguards designed to protect the
confidentiality and security of our customer information.
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WE
LIMIT THE DISCLOSURE OF CUSTOMER INFORMATION. We
do not disclose customer information unless we have
previously informed or been authorized by the customer, or
we do so in connection with our efforts to reduce fraud or
criminal activity and to comply with regulatory
requirements and guidelines. When a court order or
subpoena requires us to release information, we typically
notify the customer to give the customer an opportunity to
exercise his or her legal rights. Further, we will not
disclose or use health information for marketing purposes
or use it as a basis to make credit decisions.
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WE ARE
RESPONSIVE TO CUSTOMERS’ REQUESTS FOR EXPLANATIONS.
If we deny an application for our services or end a
customer’s relationship with us, to the extent permitted
by applicable law, we will provide an explanation, if
requested. We state the reasons for the action taken and
the information upon which the decision was based, unless
the issue involves potential criminal activity.
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WE
HOLD OURSELVES RESPONSIBLE FOR OUR PRIVACY PRINCIPLES.
Each TRIP LOGICS employee is responsible for maintaining
consumer confidence in the company. We provide training
and communications programs designed to educate employees
about the meaning and requirements of these Customer
Privacy Principles. Employees who violate these Principles
are subject to disciplinary action, up to and including
dismissal.
We also conduct internal assessments of our privacy
practices and periodically commission outside expert
reviews of our compliance with the Privacy Principles and
the specific policies and practices that support these
Principles.
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WE
EXTEND THESE PRIVACY PRINCIPLES TO OUR BUSINESS
RELATIONSHIPS. We
require companies we select as our business Companies to
agree to keep our customer information confidential and
secure, to protect the information against unauthorized
access, use, or redisclosure by the recipient company, and
limit its use to the purposes for which it was provided to
them.
We also encourage our business Companies to respect their
customers’ information by adopting strong and effective
privacy policies and practices, including offering “opt
out” choices for marketing offers to their customers.
In addition, we participate actively in industry
associations to advocate development of comprehensive
privacy policies and implementation strategies.
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