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ResQCX is a business process tool
that allows us to automate the management of the complete
reservation life cycle. It enables us to create customized
routines that manage client relationships, vendor and policy
compliance and information management processes while ensuring
the accuracy and efficiency of the reservation. We can automatically
search for and secure better fares, seats and routes every
hour up to 24 hours prior to departure.
Over 300 leading travel management companies use ResQCX to
improve the effectiveness of the reservation process, increase
customer satisfaction and lower the cost of travel management.
ResQCX includes 200 comprehensive quality control checks and
allows us to define an unlimited number business process rules
to ensure the greatest accuracy.
| Daily Fare Review
assesses existing itineraries; checks the GDS to see if
a fare has changed and notifies the agent if lower fares
are available. Reservations are rechecked daily up to
the time of departure, ensuring the traveler of the lowest
possible fare at the time of travel and within travel
policy. |
Comprehensive Low
Fare suggest alternate carriers,
routings and departure times within parameters specified
at the agency, branch, agent, corporate or traveler level.
Comprehensive Low Fare processes both domestic and international
pricing and processes complex itineraries while considering
negotiated fares and travel options. |
- Insuring that all corporate travel
policy is followed.
- Insuring that all negotiated fare discounts
are taken. ( This includes SOFT DOLLAR PROGRAMS )
- Verifying that the lowest fare alternates
have been offered.
- Checking to see if the itinerary requested
has not gone down in price.
- Making sure all MIS data is correct.
- Verifying seat and meal preferences
have been requested and are correct.
- Making sure all frequent flyer information
is credited to the proper vendors.
- Checking all waitlists to find the
needed flight/class 24 hours a day.
For a more detailed explanation of
this product or for current product
demonstrations, contact our sales and account management team.
Schedule
an appointment today to
begin saving your company time and money. Experience first
hand what makes us so unique and different from other travel
management firms. |
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